At The Collective Edit, we want to make sure your orders reach you quickly and safely. Below you’ll find details on how our shipping works.

Processing Time

  • Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Orders placed on weekends or holidays will begin processing the next business day.

  • If there are any unexpected delays, we’ll notify you right away by mail.

Domestic Shipping (U.S.)

  • Estimated delivery: 3–7 business days after processing.

  • Delivery times may vary depending on the carrier and your location.

International Shipping

  • At this time, we ship only within the United States.

  • We plan to expand our shipping options in the future — updates will be posted here.

Shipping Rates & Options

  • Shipping costs are calculated at checkout based on the weight, destination, and method selected.

  • Occasionally, we may offer free shipping promotions.

Tracking Your Order

  • Once your order ships, you’ll receive a confirmation email with tracking details.

  • You can also log in to your account at any time to view your order status.

Lost, Damaged, or Delayed Packages

  • If your package is lost, arrives damaged, or is significantly delayed, please contact us within 7 days of delivery.

  • Keep any damaged packaging and product photos — they help us file a claim with the carrier.

Returns & Refunds

Address Accuracy

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for packages delivered to an incorrect address due to user error.

  • If you need to change an address after placing an order, contact us immediately.

Questions?

If you have any questions about shipping, please contact us at support@thecollectiveedit.com.